To change the batteries in your Sensi Smart Thermostat, follow these steps: Take hold of the faceplate including both hands, and bring it directly towards your face. The faceplate will separate from the sub-base if you pull on it hard enough. Its 2 AA Alkaline batteries should be removed from the faceplate. Allow the whole front display to become unresponsive. Replace the faceplate with two new AA Alkaline batteries and press the faceplate back into the sub-base. When it is firmly pressed on, you will hear a snapping sound. Allow 1-5 minutes for such a thermostat to automatically reconnect the Wi-Fi once it has been turned back on.

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Yes, Sensi thermostats are intended to maintain control over the heating and cooling even if your Wi-Fi connection is lost or interrupted. If you are currently running a schedule and lose internet connection, Sensi would continue to execute the schedule that is currently in effect.

To remove the thermostat from the wallplate and change the batteries, pull on the bottom of both the thermostat to release it from the plate. The thermostat should be turned over and two new AA batteries should be installed before the thermostat can be reinstalled into the wallplate.

To change the batteries in an Emerson thermostat, immediately eliminate the Sensi thermostat cover itself from the base plate and replace it with two AA batteries. Every Sensi Smart Thermostat comes with two AA batteries, which are not included with older models.

The System Switch must always be set to either Cool or Heat to reset. If the thermostat has electricity and has been reset, but still does not work properly, call your heating/cooling service member or the retailer where the thermostat was purchased for assistance.

When the display turns blank, it means that the batteries have fully depleted. The thermostat is no longer capable of controlling the HVAC system at this time. This may potentially result in your house being overheated or cooled, or perhaps experiencing neither heating nor cooling at all.