How do I cancel an order from Ashley?

It is possible to cancel an order for No-Hassle Delivery + Assembly by simply calling Customer Care at 866-436-3393. We will cancel your order if you notify us of your decision to cancel at least 48 hours before the scheduled delivery time.

Can I cancel furniture order before delivery?

If you need the goods by a certain date, or for a service to begin or end on a specific date, make it clear. If the retailer does not meet this deadline, you have the legal right to cancel your order and request a refund of any deposits you have made or to have any credit agreements with the retailer terminated.

How much is Ashley cancel fee?

Policy for CancellationCancelled orders will be subject to a cancellation fee of 30%. If you paid with a check, you’ll get your money back 15 working days after the purchase date. A check will be sent to customers who paid with cash.

How long does it take to get a refund from Ashley?

Exchanges/RefundsIn most cases, refunds and credits are based on the method of payment used at the time of purchase. The credit or refund will appear on your credit card statement 7-10 days after the returned items are received.

How do I cancel my Ashley Furniture Credit Card?

Is it possible to close my credit card account electronically? To end your credit account, you must speak with a representative at Customer Service. Or, you can dial 877-295-2080, the phone number on the back of your Visa or MasterCard.